By using the internet, we are making our lives easy and less complicated by accessing the information of each and every different sphere. And we don’t even need a lot of things to access the internet, we just need a stable internet connection and a browser to enjoy the benefits.
But have you ever come across some frustrating errors which pop up on your screen when you try to access any website. These errors hinder the smooth working and cause trouble accessing a website. One such error is DNS_Probe_Finished_Bad_Config_Error
This error can occur on any browser, not just chrome. And it could also occur on android, ios, or PC. But there is no need to panic when you encounter such an error because I will jot down some simple solutions which you can try to remove this error. To understand the cause behind the error, you first need to understand what DNS is.
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It stands for Domain Name System. This is a very integral part of chrome which translates the domain name of a website into IP address and establish a connection with web servers. And this error usually occurs when DNS fails to work properly. DNS performs the process called Domain name resolution and if it is unable to perform this process due to any reason, the error occurs.
How To Fix The DNS_Probe_Finished_Bad_Config Error Code?
Before starting, just make sure that you have a well-established and stable connection and a properly working router. Al
so first try to refresh the page to make sure that there is no glitch in loading resulting in an error. I am going to jot below different methods you can try to resolve the DNS_PROBE_FINISHED_BAD_CONFIG_ERROR.
You can try any of them you are comfortable with and keep trying different methods until you find a suitable one. Let’s get started.
Solution 1: Restart Your Router
Even if you think that your router is working well and is established properly, just try once restarting your router. It is an easy step just unplug the router. You may also need to restart your computer, so just click on the windows icon and then head towards the power button and tap the restart option.
Once, you restart the router and computer both, connect your device again to an internet connection. Just search for the website and check if it is accessible. If it is, then your issue is resolved, and if not then just move towards the next solution.
Solution 2: Clear Your Browser Cache
If Solution 1 didn’t work for theDNS_Probe_Finished_Bad_Config_Errorin your computer, you can try going for any other browser and try accessing the website from a different browser. It may help you. The other solution is to clear the cache of the browser which is creating problem.
Clearing cache is a very effective way to remove all the problematic stuff from your browser and to ensure smooth functioning too. It will also speed up the functioning of browser. Browser catch is all the information stored by your web browser in a hard drive from that site like the logo of the browser.
Step 1: On the top of the window of chrome, there will be a three-dot icon visible, click on it.
Step 2: Next,click on more tools and a submenu will be opened. Then select ‘Clear browsing data from the sub menu.
Step 3: Further, tick only on cached images and files, you will also get an option to clear browsing and downloading history, cookies, password, hosted app data, autofill form data, etc.
Step 4: There will be an option to select the timeframe also like 4 weeks or 1 month, you can choose any of them according to your own convenience.
Step 5: Finally, click on the clear browsing data option and that’s it, Domain Name System’s cache is deleted.
Now go back, and try to access the website again to check if it is accessible now.
Solution 3: Flush The DNS Cache and Renew Your IP Address
Due to an error in the DNS system, it might be possible that it is using the local cache and this may result in DNS_Probe_Finished_Bad_Config_Error.
This could be done accidentally to your system or due to malware. But there is a solution to this problem, you could try to flush the DNS cache and get your ip address renewed.
Step 1: Go to the Windows icon located at the left bottom of your screen, click on it and there will be a search bar, type cmd into it.
Step 2: A command prompt section will be opened. There will be an option-Run as administrator, click on it.
Step 3: Next, you need to type different commands jotted below. Type these commands one by one and after typing each, hit the enter button.
ipconfig/flushdns
ipconfig/release
ipconfig/renew
This is for chrome, but if you are trying to flush DNS through macOS, you need to do it through a different method
Step 1: Using the terminal application. Click on the ios icon, then go to applications.
Step 2: Next, click on Utilities. And finally, tap on the terminal.
Step 3: Afterwards, put commands according to the version of macOS.
Version-macOSv10.11
sudo killall-HUP mDNSResponder
Version-Yosemite V10.10
Sudo discoveryutil mdnsflushcache
Version-Mavericks and lion
Sudo killall-HUP mDNSResponder
Version-snow leopard
Sudo dscacheutil-flushcache
So, you need to type these commands and hit the enter button to clear the DNS cache. You may go back now and check if the error is still popping up. To get your IP address renewed in iOS
Step 1: Open the ios menu and then go to the system preferences section.
Step 2: Next, click on network and then navigate towards the advanced option.
Step 3: Finally, click on renew DHCP.
To clear cache in an android device,
Step 1: Open Settings on your device.
Step 2: Search for Apps and notifications sections and then click on it.
Step 3: Open app info and then find Google chrome. click on its storage option.
Step 4: Afterwards, Tap on Clear cache, and here you are, The cache will get deleted from google chrome.
Now either restart your android or just simply go back and check if you are now able to access a website.
For the users of ubuntu,
Step 1: Users of Ubuntu can use a shortcut by pressing keys ctrl+alt+t. This shortcut will open the command Section.
Step 2: Type, Sudo system-resolve–flush-cache and hit the enter button.
The cache in ubuntu is deleted. Now restart Ubuntu and try again to access a website. It might be possible that your IP address is not working properly. Every user has a default IP address. If there is an issue with your IP address, you can get it renewed easily.
Solution 4: Manually Change The DNS Settings
If restarting your router, flushing DNS cache and getting new IP address didn’t worked for you, then no need to worry. You can try changing the DNS settings manually and I will be listing some steps through which you can easily change the DNS configuration.
Your internet service provider provides DNS servers. However, you can change your DNS server temporarily and user public ones like Google. To switch the server follow these steps:
Step 1: Click on the network icon.
Step 2: Next, a network window will appear on the screen. Then, select your network connection like ethernet or wifi and click on it.
Step 3: A submenu will appear. Click on properties.
Step 4: A panel will occur, there will be two options-
1-Networking 2-sharing.Select the first one.
Step 5: Further, click on internet protocol version4(TCP/IPv4).
Step 6: Afterwards, tap on properties option.
Step 7: As a next step, you need to type DNS server address type:
Preferred: 8.8.8.8
Alternate: 8.8.4.4
Step 8: After entering the DNS address, press the ok button.
Now, go back and check if you are still encountering the error.
For macOS we need to follow a different procedure. Refer to the steps mentioned below for changing DNS settings in macOS.
Step 1: Open menu section in iOS device.
Step 2: Next, click on system preferences.
Step 3: Further, move the cursor towards the network tab, look for your internet connection and select it.
Step 4: Click on the IPv4 or IPv6 addresses (+) icon.
Step 5: Finally, type the relevant DNS address and afterwards, hit the ok button.
Restart your iOS and try again to access the website.
For android users,
Step 1: Open settings on your device.
Step 2: Look for wifi and select your network.
Step 3: Next, click on modify network and then move towards advanced option.
Step 4: In the IP settings section, You will get two options-DHCP and static, click on static.
Step 5: Next, enter relevant IP addresses and click on save button.
Now the DNS settings are changed, you may go back and check if you are now able to access the website.
For ubuntu users,
Step 1: To change DNS settings in ubuntu, open network settings tab.
Step 2: Navigate towards IPV4 and there, Type address of DNS server.
Step 3: While putting the address, remember to insert a comma between each of the address.
Step 4: Finally, click on Apply and here you are, DNS settings are changed in ubuntu.
Check by searching again if you still come across the error while accessing the website.
Solution 5: Trash Temporary Files
Chrome and other browsers save some type of files temporarily in the device so that, they can use them later. But these file cause trouble sometimes like the corrupted ones. This results in DNS_PROBE_FINISHED_BAD_CONFIG_ERROR.Therfore,you could try deleting those temporary files.
Step 1: Click on the windows icon,and search “%temp%”in the search bar and press enter button.
Step 2: A page displaying a list of all the files which are saved by your browser temporarily will appear.
Step 3: Tick all of these files and click on the delete icon.
All the unnecessary files are deleted, you can refresh your PC and check if the issue is solved.
To delete temporary files in macOS,
Step 1: Navigate towards the finder button and click on it.
Step 2: Select your username or home. Then, tap shift+cmd button.
Step 3: All the temporary files will appear, now you can delete all of them.
For users of ubuntu, deleting temporary files is not needed as ubuntu automatically deletes all those files whenever the ubuntu is rebooted.
Deleting temporarily saved files is a very effective solution to remove the DNS_PROBE_FINISHED_BAD_CONFIG_ERROR. But, if it didn’t proved to be effective for the error in your device, then the next solution could be.
Solution 6: Disable Antivirus Software and Firewalls
Antivirus software or firewalls protect the device from malware and virus. It is very necessary to keep the connection secure but sometimes these softwares become a hindrance in the working of Domain Name System servers and cause DNS_PROBE_FINISHED_BAD_CONFIG_ERROR.
So, if the problem still persists, your next step should be to disable these antivirus and firewalls softwares. You can do this by following these simple steps::
Step 1: Click on the windows and in the search bar, type defender.
Step 2: Under the settings there will be an option Virus and threat protection, click on it.
Step 3: There will be a switch in the real time protection section, click on it and switch it off.
Step 4: On the left, there will be a windows security panel. Select firewall and network protection.
Step 5: Next, there will be one more switch in the windows defender firewall section, click on it again to switch it off.
Finally, the working of antivirus and firewall software is disabled. Go back, refresh your device and try to make your way to the website again!
The steps to disable these software will vary according to the device you are using or the software installed in the device. If these steps didn’t work for your device check the developer’s document for more information.
Solution 7: Update Your Network Drivers
If you are still looking for more solutions. It means all the above mentioned solutions were unable to remove the DNS_PROBE_FINISHED_BAD_CONFIG_ERROR and you are still encountering this error but worry not, this solution will surely work for you.
Old and outdated network drivers can interrupt the working of Domain name system servers and hence their inability to establish a connection with the website. Although windows updates system handle all the related updates but you can check if the update is available to do this,
Step 1: Go to the search section in your device and type device manager.
Step 2: Next, a panel will occur, select network adapters and then in the submenu of your network connection, click on update driver.
Step 3: And here you are, the network driver is updated.
Refresh your device or restart it and then again try to access the website to check if you are still encountering an error.
In iOS, the system itself manages the network drivers updates and you need not to do anything to update network drivers. However, you can open the menu and then navigate towards about mac and tap on software update to check if the network drivers are updated.
To update network drivers in android,
Step 1: Open settings and then click on About phone.
Step 2: Next, go to system updates and update your network driver.
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Conclusion
The DNS_PROBE_FINISHED_BAD_CONFIG_ERROR can appear to be very irritating hindering the smooth functioning of google chrome. The causes behind this error could be many like change in network or router settings accidentally, problems created by antivirus or firewall software and corrupted files in the device.
I have listed all the effective and easy solutions which will surely help you to come through this error and you will not encounter it any more! It si very easy to identify this error because it will pop up with a message “this site can’t be reached” and “***server IP address could not be found”. You could try these solutions one by one until you come across a perfect one.
If you are still facing a problem, Contact the customer care services of your software and they will provide you with further needed assistance.